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FAQS

 

Why are your items so cheap?
 The reason why our items are so cheap is that we run our own factory. With all the middle dealers being left out of the business, it takes you less money to purchase the same item than it does on any other online sites. We are and always will be dedicated to providing latest fashion and newest design with high quality and low price.

 

Will I be able to receive the dress in time?
 Wedding day is literally the most important day in a girl's life. Nobody would want the wedding dress doesn't make the day. Our long-term strategic cooperative partner in logistic is DHL, who has a tremendous reputation in logistic industry. It covers pratically all the grounds on the planet and it covers grounds fast. So no worries about not getting your item in time, we've got it covered.

 

Will the dress I ordered be a perfect fit?
 One thing customers are all concerned about is the dress won't be a perfect fit. First of all, all the sizes in our size chart are standard. Secondly, if you order a custom size, we've got a group of state-of-the-art tailors to process your dress exactly according to the measurements you provide, it'll be a perfect fit as long as your measurements are correct.

 

Can I return or cancel the dress if I change my mind?
 Even standard size dresses are made to order for each customer. The custom nature of our dresses means the cancellation and return policy is stricter than other items, so it's important to order carefully.

 

Can I order this dress in a different style/fabric/length?
 It depends. Please contact our customer service representative.

 

Would my dress' color be exactly the same as the one I have seen on your website?
 Normally they should be the same, however, a slight difference (aberration) might exist between the actual dress color and the one's you have seen in the pictures of the color chart, as you know, the showing color of the images depends on the screen's display setting and the screen resolutions.